FAQs

If your question is not answered below in a FAQ, below, then please contact us so we can assist you.

How do I obtain access to the virtual meeting?

Access to Live Sessions Scheduled for May 6-7th:

Access instructions will be provided in the registration confirmation email.

For technical assistance with the live webinar please contact [email protected]

The live webinars will be recorded and will be provided to all paid registrants.

View the agenda.


Access to Pre-Recorded Sessions/Virtual Exhibit Hall/Evaluation/CE:

Paid Registrants:

If Registered On or Before May 5th:

On May 5th, all paid registrants will receive an email with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the pre-recorded sessions,  virtual exhibit hall, virtual networking, evaluation and CE.

After May 5th:

All paid registrants will receive an email within 2 business days from receipt of payment with instructions on how to login at elearningconnex.com to access the virtual meeting which includes the on demand recordings,  virtual networking, evaluation and CE.

Unpaid Registrants:

If your registration fee is currently unpaid, then you will receive the access instructions within 2 business days from receipt of payment.

How do I access the CE certificate?

  • CHIMA is not providing an aggregate CE certificate for all sessions for the 2021 Virtual Annual Meeting.  Instead, CHIMA is providing a CE for EACH completed session. Therefore, if you watch the recordings and complete each session evaluation for 22 sessions, then you will have 22 CE certificates.
  • CHIMA is providing you with a CE certificate when you 1) watch the session recording and 2) complete the session evaluation.
  • The session CE will not appear under My Certificates until you have completed the session evaluation.
  • To access the session evaluation, scroll down to the bottom of each session page and click on the link under Lesson Content (see screenshot below).  This is the session evaluation.  After you complete the session evaluation, you will then see the session CE under My Certificates.

How can I maximize my screen?

Click here to learn more.

How do I participate in the session discussions?

Click here to learn more.

How long do I have access to the virtual meeting?

Click here to learn more.

How do I change my password?

Click here to learn more.

Does AAPC recognize AHIMA CEs?

CEUs are accepted from programs sponsored by AHIMA national offices and the state or regional AHIMA branches.

One hour of instruction is worth one CEU. A certificate of attendance or completion is necessary to show participation.

Source:  https://www.aapc.com/medical-coding-education/help/

What is the cancellation policy?

Please visit the terms and conditions.

I have a question about my registration or I need to revise my registration. Who should I contact?

Click here if  you have any registration questions.

I need a W-9 for your tax ID.

Click here for the W-9.  Please note that the payment will be made to KnowledgeConnex and not CHIMA.

I need your mailing address to mail my check.

When paying by check, select “offline/mail” under payment options in the shopping cart. You will later see instructions to print the invoice page and mail your payment to KnowledgeConnex. The mailing address will be on the invoice. Make your check payable to KnowledgeConnex.

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