Job Board

WellPower (formerly Mental Health Center of Denver)

Administrative Building – 4141 E. Dickenson Pl., Denver, CO 80222

EMPLOYMENT VALUE PROPOSITION: WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

COMMITMENT TO DIVERSITY & INCLUSIVENESS: WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COMMITMENT TO PAY EQUITY: WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges.  We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

COVID-19 vaccination or an approved medical or religious/faith-based exemption is required for employment/internships with WellPower. Newly hired employees must be fully vaccinated (that is, at least two weeks past their final dose of an authorized COVID-19 vaccine regimen) and provide proof, or have an approved medical or religious/faith-based exemption, within their first three (3) days of employment. Information on how to request an exemption will be provided at the time of offer.

POSITION SUMMARY: Performs defined procedures within the Health Information Systems Management (HISM) department to maintain the lifecycle workflow of health records. Functions both independently and as a team member by training to all department procedures. Assists in leading workflow development related to HISM functions. Adheres to and enforces WellPower’s policies and regulatory compliance under state and federal laws and regulations governing confidentiality, privacy, & security of medical, mental health, and substance use disorder protected health information. Collaborates with and supports Quality Systems and HISM Management in administration of HISM improvement processes and day-to-day functions.

ESSENTIAL JOB FUNCTIONS:

• Maintain the lifecycle of the health record, in paper and electronic formats: creation, distribution, processing, organization, storage, retrieval and disposition.
• Identify and document projects and procedures that require quality improvement, updates or revisions, and provide input to team and management to maintain HISM goals, standards, and benchmarks.
• Perform imaging tasks (document preparation, scanning, indexing, and quality verification) in conformance with procedures. Collaborate with the HISM Manager and/or IS (Information Systems) and external imaging vendor for reporting and resolution of issues.
• Assist internal staff in locating records, documents, and managing information requests. Exercise authority by communicating with staff on compliance, regulatory requirements, or procedural issues regarding the health record or electronic health record.
• Perform quality and verification audits and reports as requested for compliance monitoring. Develop reports and data compilations for team reviews and external auditors.
• Facilitate, as needed, new employee training on privacy and confidentiality of protected health information or monthly new employee training on HISM functions.
• Provide general administrative support for office operations.
• Maintain an inclusive environment that is strengths-based, recovery and resilience-oriented, trauma-informed, anti-racist, and supports the health and wellbeing of everyone.
• Performs other duties, tasks, projects as assigned to meet changing business conditions and priorities.

PRINCIPLE CONTACTS: Interfaces with supervisors, administrative staff, clinical, and other staff members for the purpose of obtaining information for system requirements and exchanging information regarding projects. External contacts include entities that request records, i.e., people served, other healthcare providers, attorneys, and judicial institutions.

SUPERVISORY RESPONSIBILITIES: No direct supervision. As a subject matter expert may be appointed as a point person of a process and procedure.

MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, fax machines, copiers, telephone, scanning machine, and a variety of other office/clerical equipment.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. Ability to lift up to 45 pounds. Ability to operate office equipment and troubleshoot malfunction problems. Able to bend, climb, and stoop to move charts and records from filing cabinets and shelves. Hearing and vision acuity to view computer screens and read hand-written documents. Must have own transportation and be able to travel to sites. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

WORK SETTING: May require occasional evening hours.  Work includes hybrid schedule with 2-3 days on-site and 2-3 days remote/virtual, including occasional travel to various WellPower buildings. Must be flexible in changing work environment to meet department needs.

EXPERIENCE: 2 to 4 years of work experience in an office environment or health care setting. Experience in behavioral health setting preferred. Experience in operating office equipment, proficient computer skills, and working knowledge of desktop office suites/software. Background in quality improvement or project management helpful.

SKILLS AND COMPETENCIES:

• Working knowledge of relevant state and federal laws and regulations related to health record management and protected health information preferred, including but not limited to HIPAA, 42 CFR part 2, Title 25 Parts 8 and 12, and Title 27 Behavioral Health.
• Excellent verbal and written communication skills, able to research problems and follow through.
• Able to provide exceptional customer service to both internal and external contacts, including clinical staff, legal offices and attorneys, and the people we serve.
• Knowledge of and ability to demonstrate trauma-informed principles and practices.
• Able to effectively and independently prioritize tasks and assignments.
• Able to multi-task and organize large volumes of electronic and paper data as well as requests for records.
• Able to utilize information technology (IT) such as Windows 10 operating systems, Microsoft Office, Microsoft Teams, Adobe PDF, electronic databases, and scanning systems.
• Able to work collaboratively in a team environment and under the supervision of the HISM Manager. Communicates and resolves issues at an internal level effectively.
• Able to coach staff and co-workers in company policies in reference to records, clinical document management, and enforce policies governing privacy and security.

Preferred Qualifications:

• Bilingual Spanish

EDUCATION: Associates Degree or minimum 3 years administrative services or information management. Courses in record-keeping or health records is helpful. Registered Health Information Technician (RHIT) certification preferred.

Compensation/Benefits:

• All full-time, benefits-eligible employees will be eligible for WellPower’s benefits plan. For a full description of benefit offerings, please visit: WellPower is a Workplace of Choice.
• $24.04/hr – $24.23/hr + $2.50/hr Spanish language differential

Apply Online: https://grnh.se/a9fce06a3us

Denver Health

Introduction:

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 18 school-based health centers, Rocky Mountain Poison and Safety, a Public Health department, an HMO and The Denver Health Foundation.

As Colorado’s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Job Description:

Under minimal supervision, the Health Services Manager will manage and provide leadership to the operational workflow. Responsible for ensuring optimal compliance with patient/clinical documentation that compromises the medical record, including indexing of documentation, timely/compliant chart completion workflow as specified in the HIM staff job description. Ensures records are maintained in accordance with state and federal retention guidelines, as well as National Commission on Correctional Health Care and American Correctional Association standards. Responsible for overseeing protected health information (PHI) in a timely manner compliant with regulatory requirements. Maintain effective professional relationships with other department leadership, and health services. Utilizes LEAN methodology when implementing workflow improvements, to achieve best practice outcomes. Promotes a positive, teamwork environment performing best-practice employee/customer satisfaction.

Knowledge, Skills & Abilities:

• Strong overall HIM knowledge in all operational functions; demonstrating competence in HIM regulatory/accreditation requirements including mandatory state reporting and correctional care standards.
• Demonstrates knowledge base of applicable state/federal retention guidelines and ensures compliance for all protected health information.
• Demonstrates strong management/leadership competency at all times.
• Demonstrates professional etiquette in all communications including oral, written and body language.
• Demonstrates good organization, time-management, prioritization, decision-making and problem resolution skills in routine and crisis timeframes utilizing analytical and cognitive thinking strategies.
• Provides excellent customer service skills, utilizing consistent AIDET practices at all times.
• Ability to be resourceful, initiate/facilitate staff team-building promoting a positive, unified team environment.
• Displays consistent, positive quality customer-service experience that may include difficult customers requiring conflict resolution.
• Ability to independently problem-solve, which may require prompt decision-making in varied scenarios without supervision or approval.

Required Qualifications:

• Experience:
  Five years medical records or Health Information Management experience required.
• Credentials:
  Registered Health Information Administrator (RHIA) -OR- Registered Health Information Technician (RHIT) required.
• Computers and Technology:
  Demonstrates competency in Microsoft Office applications including but not limited to: Word, Excel, Access, Outlook, PowerPoint, Flow-charting, Mastertrak, EPIC, and all other applications deemed necessary.

Preferred Qualifications:

• Certified Correctional Health Professional certification preferred.
• Two years of HIM system application(s) implementation and workflow design/re-engineering experience preferred.
• Correctional care experience preferred.

Education Qualifications:

• Bachelor’s Degree required.
• Concentration in Health Information Management preferred.

Compensation/Benefits:

• Comprehensive and robust benefits package includes (but is not limited to):
• Medical, Dental, Vision
• 401(a) retirements with match
• 457(b) retirements with match
• 4 weeks PTO
• 7 Paid Holidays
• Tuition Reimbursement
• Free EcoPass
• Flex Spending Account
• Worklife Partnership
• Employee Assistance Plan

Instructions for Resume Submission:

Please apply directly to our posting via the link below, or email your resume to diane.grierson@dhha.org, for immediate consideration.

Apply Online: https://hcm-denverhealth-prd.inforcloudsuite.com/hcm/xmlhttp/shorturl.do?key=2SLV

Grand River Hospital District

POSITION TITLE: Medical Records Technician

DEPARTMENT: Health Information Management

REPORTS TO: Health Information Management Director

The Colorado Equal Pay for Equal Work Act requires employers in the state of Colorado to disclose the following information. Hourly (salary) minimum $15.11, hourly (salary) maximum $20.65. The base hourly (salary) range above represents the low and high end of the range for this position. Actual hourly (salary) rates may be above or below the range based on various factors including but not limited to: experience, education, and training.

Pay is just one component to prospective employees’ compensation package. Compensation may also include shift differentials. In addition, Grand River Hospital District offers benefits including medical insurance coverage with prescription drug coverage, vision and dental insurance, medical and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, disability, employee assistant programs, paid time off to cover family illness (sick time), holidays, personal business, vacation and other activities, extended illness benefits, 457 retirement plan with match, AFLAC, identity theft protection and pet insurance.

JOB PURPOSE:

To improve the health and wellbeing of our communities.

BASIC FUNCTIONS:

This position will focus on release of information in addition to the below functions. Medical Records Technicians are responsible for maintaining medical records in electronic and paper formats; compiling, evaluating and processing all records for accuracy and completeness of patient’s condition, treatment, and health outcome. Maintain record of patient care by compiling, reviewing and filing documentation of patient’s condition, treatment, and health outcome. Maintains and completes medical record by reviewing information; assigning chart deficiencies in accordance with hospital policies and procedures; resolves medical record discrepancies by collecting and analyzing information. Technicians are responsible to work with other departments collaboratively to collect missing documents for patient records; responsible for accurately scanning and indexing documents to appropriate chart.  Maintains the master patient index within the organization’s enterprise computer system to ensure accurate patient records; interacts with Patient Access, Patient Financial Services and physician office staff for information verification. Processes all requests for patient health information by the patient and for treatment, payment and operations purposes as allowed by healthcare regulations.  These requests come from a variety of sources including patients, clinical departments, Patient Financial Services, other healthcare facilities and legal entities.  Responsible for maintaining patient confidence and protecting hospital operations by keeping information confidential; following release-of-information protocols, policies and procedures, and legal requirements. Technicians are required to learn organizational policies and procedures as well as regulatory requirements and rely on instructions and pre-established guidelines to perform the functions of the position. Prepare statistical reports by collection and summarizing medical care and census information, such as types of diseases treated, surgery performed, and use of hospital beds. Provide excellent customer service and maintain good working relationships within the department and with other departments. Performs a variety of tasks and other duties as assigned.

QUALIFICATIONS:

Education: High school diploma or equivalent preferred. Health information management secondary education coursework preferred.

Experience: Minimum of 4 years of experience in a healthcare environment.

KNOWLEDGE, SKILLS AND ABILITIES:

Basic knowledge of medical terminology and phrases. Basic knowledge of Microsoft Word, Excel, and Outlook. Working knowledge of the concepts, practices and procedures related to patient health record; including basic knowledge of electronic health record systems. Knowledge of HIPAA and patient confidentiality. Working knowledge and proper use of grammar, spelling, punctuation, and document formatting required. Ability to communicate effectively in English; both in writing and verbally required. Ability to communicate appropriately and clearly to third parties, patients, physicians, coworkers and the administrative team. Ability to develop and maintain constructive working relationships both within the department and with other departments. Attention to detail and ability to perform duties with accuracy required. Ability to learn on the job and retain information gathered through training required. Must be able to learn new tasks that relate to the position. Ability to meet the customer service expectations of GRHD.

GENERAL COMPLIANCE REQUIREMENTS:

Has knowledge of and adheres to all compliance regulations, policies and procedures. Completes annual compliance, privacy, and security training. Responsible for complying with all federal, state and local rules and regulations. Complies with the all Grand River Hospital District policies and procedures, the Code of Conduct and the Compliance and Ethics Program requirements. Reports any observation of fraud, waste, abuse, and/or privacy violations. Reports any conflict of interest or relationship immediately.

HEALTH INFORMATION PORTABILITY AND ACCOUNTABILITY ACT (HIPAA): 

Ensures and adheres to strict confidentiality when handling patient information, according to the HIPAA Privacy Act and hospital policy and procedure regarding confidentiality. Complies with all hospital information security practices.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the

employee is occasionally required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.  Must be able to lift and/or carry, push and/or pull up to 35 pounds.  Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

WORKING CONDITIONS:   

There may be repetitive motions of the wrists and hands, extended periods of stationary activity and other conditions common to a clerical position.  The noise level in the work environment is usually low to moderate. There may be exposure to conditions common to a medical facility, such as communicable diseases, toxic and biohazardous substances and medical preparations.

Apply Online: https://pm.healthcaresource.com/cs/grandriverhealth/#/job/984