Grand River Hospital District
POSITION TITLE: Medical Records Technician
DEPARTMENT: Health Information Management
REPORTS TO: Health Information Management Director
The Colorado Equal Pay for Equal Work Act requires employers in the state of Colorado to disclose the following information. Hourly (salary) minimum $15.11, hourly (salary) maximum $20.65. The base hourly (salary) range above represents the low and high end of the range for this position. Actual hourly (salary) rates may be above or below the range based on various factors including but not limited to: experience, education, and training.
Pay is just one component to prospective employees’ compensation package. Compensation may also include shift differentials. In addition, Grand River Hospital District offers benefits including medical insurance coverage with prescription drug coverage, vision and dental insurance, medical and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, disability, employee assistant programs, paid time off to cover family illness (sick time), holidays, personal business, vacation and other activities, extended illness benefits, 457 retirement plan with match, AFLAC, identity theft protection and pet insurance.
To improve the health and wellbeing of our communities.
This position will focus on release of information in addition to the below functions. Medical Records Technicians are responsible for maintaining medical records in electronic and paper formats; compiling, evaluating and processing all records for accuracy and completeness of patient’s condition, treatment, and health outcome. Maintain record of patient care by compiling, reviewing and filing documentation of patient’s condition, treatment, and health outcome. Maintains and completes medical record by reviewing information; assigning chart deficiencies in accordance with hospital policies and procedures; resolves medical record discrepancies by collecting and analyzing information. Technicians are responsible to work with other departments collaboratively to collect missing documents for patient records; responsible for accurately scanning and indexing documents to appropriate chart. Maintains the master patient index within the organization’s enterprise computer system to ensure accurate patient records; interacts with Patient Access, Patient Financial Services and physician office staff for information verification. Processes all requests for patient health information by the patient and for treatment, payment and operations purposes as allowed by healthcare regulations. These requests come from a variety of sources including patients, clinical departments, Patient Financial Services, other healthcare facilities and legal entities. Responsible for maintaining patient confidence and protecting hospital operations by keeping information confidential; following release-of-information protocols, policies and procedures, and legal requirements. Technicians are required to learn organizational policies and procedures as well as regulatory requirements and rely on instructions and pre-established guidelines to perform the functions of the position. Prepare statistical reports by collection and summarizing medical care and census information, such as types of diseases treated, surgery performed, and use of hospital beds. Provide excellent customer service and maintain good working relationships within the department and with other departments. Performs a variety of tasks and other duties as assigned.
Education: High school diploma or equivalent preferred. Health information management secondary education coursework preferred.
Experience: Minimum of 4 years of experience in a healthcare environment.
KNOWLEDGE, SKILLS AND ABILITIES:
Basic knowledge of medical terminology and phrases. Basic knowledge of Microsoft Word, Excel, and Outlook. Working knowledge of the concepts, practices and procedures related to patient health record; including basic knowledge of electronic health record systems. Knowledge of HIPAA and patient confidentiality. Working knowledge and proper use of grammar, spelling, punctuation, and document formatting required. Ability to communicate effectively in English; both in writing and verbally required. Ability to communicate appropriately and clearly to third parties, patients, physicians, coworkers and the administrative team. Ability to develop and maintain constructive working relationships both within the department and with other departments. Attention to detail and ability to perform duties with accuracy required. Ability to learn on the job and retain information gathered through training required. Must be able to learn new tasks that relate to the position. Ability to meet the customer service expectations of GRHD.
GENERAL COMPLIANCE REQUIREMENTS:
Has knowledge of and adheres to all compliance regulations, policies and procedures. Completes annual compliance, privacy, and security training. Responsible for complying with all federal, state and local rules and regulations. Complies with the all Grand River Hospital District policies and procedures, the Code of Conduct and the Compliance and Ethics Program requirements. Reports any observation of fraud, waste, abuse, and/or privacy violations. Reports any conflict of interest or relationship immediately.
HEALTH INFORMATION PORTABILITY AND ACCOUNTABILITY ACT (HIPAA):
Ensures and adheres to strict confidentiality when handling patient information, according to the HIPAA Privacy Act and hospital policy and procedure regarding confidentiality. Complies with all hospital information security practices.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the
employee is occasionally required to stand, walk, sit, use the hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. Must be able to lift and/or carry, push and/or pull up to 35 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
There may be repetitive motions of the wrists and hands, extended periods of stationary activity and other conditions common to a clerical position. The noise level in the work environment is usually low to moderate. There may be exposure to conditions common to a medical facility, such as communicable diseases, toxic and biohazardous substances and medical preparations.